Aml Policies

Introduction

Betind maintains an AML/KYC policy to prevent money laundering and the financing of unlawful activity. This policy governs identity verification, transaction monitoring, record-keeping, and the escalation of high‑risk cases in accordance with applicable regulatory obligations.

Scope and Applicability

This policy applies to all Betind customers and all transactions conducted through Betind platforms, including deposits, wagers, withdrawals, and transfers, irrespective of payment method or channel. It governs how verification is performed, how data is collected and retained, and how investigations are conducted where risk indicators arise.

Risk Framework and Due Diligence

Betind employs a risk‑based approach to customer due diligence. Depending on risk assessment, customer interactions, and transaction patterns, Betind may apply:

• Simplified Due Diligence (SDD) for extremely low‑risk scenarios;
• Customer Due Diligence (CDD) for standard verification;
• Enhanced Due Diligence (EDD) for high‑risk customers, large or complex transactions, or identified red flags.

Triggers for upgrading to higher levels of due diligence include elevated deposit activity, unusual withdrawal patterns, involvement of high‑risk jurisdictions, or other indicators of potential risk. When thresholds are met, Betind will require comprehensive verification and ongoing monitoring.

Identity Verification and Documentation

Betind shall verify the identity and residence of each customer as a condition of account activation and ongoing service provision. Verification may require one or more of the following, based on risk assessment and regulatory requirements:

• Identity documentation demonstrating a clear link to the customer, including full name and date of birth; policy documents may specify government‑issued photo IDs as primary proofs.
• Proof of address demonstrating current residential information (e.g., recent utility bill or bank statement).
• Source of funds and/or payment method verification to confirm the eligibility and legitimacy of funds used on the platform.

Documentation Requirements

• Identity: Government‑issued photo ID (e.g., passport, national or driver’s license). If a photo ID is unavailable, alternative documents may be accepted as determined by Betind, with supplementary proof as requested.
• Proof of Address: A utility bill or bank statement issued within the last three months showing the customer’s name and current address.
• Proof of Payment and/or Source of Funds: Betind requires documentation appropriate to the payment method used. Examples include:
• Cards: Copies of all debit/credit cards used on the account showing the cardholder’s signature and the first six plus last four digits of the card. The CVV and other sensitive numbers should be redacted or obscured. If the card is not in the customer’s name, additional verification may be required.
• Electronic Wallets: Screenshots or account‑level information showing the registered email/account identifier and relevant account details.
• Bank Transfers: A bank statement displaying the customer’s name, bank name, account number, IBAN, and BIC; statements must be legible with all four corners visible.
• Pre‑paid Vouchers: Verification of vouchers may be limited in scope and is treated per Betind policy; such vouchers may not require the same level of document verification as bank cards or wallets.
• Submission and Timing: Documents may be submitted via Betind’s secure document portal. If electronic submission is unavailable, documents may be submitted through a secure channel designated by Betind. Submissions by email are permissible only if sent from the registered email address on the customer’s Betind account. Submissions via chat require the customer to be signed in; unauthenticated submissions may be rejected.
• Processing Timeline: Betind will review submitted documents within three business days of receipt. If additional information is required, the customer will be notified with a request for clarification or supplementary documents. For payout requests, customers must provide requested documents within 48 hours of the payout request; Betind will complete verification or provide an explanation if documents are missing.

Ongoing Monitoring and Risk Management

Betind conducts ongoing monitoring of customer activity to detect unusual or suspicious patterns. This includes automated transaction monitoring, log‑in behavior analysis, and activity correlation with known risk indicators. When risk indicators are identified, Betind may pause transactions, request additional documentation, or escalate the case for enhanced review.

PEP, Sanctions, and Enhanced Due Diligence Triggers

Betind applies screening for politically exposed persons (PEPs) and sanctions where applicable. If a match or risk signal is identified, the customer’s profile will be escalated to Enhanced Due Diligence, and transactions may be restricted or blocked pending investigation and regulatory clearance.

Data Processing, Retention, and Privacy Rights

Betind processes personal data to comply with AML obligations, license conditions, and related regulatory requirements. Data collection includes registration data, contact details, identification data, transaction and usage data, and related metadata. Data may be supplemented by limited, lawful third‑party sources for identity verification and risk assessment. Personal data will be retained only as long as necessary to fulfill the purposes of this policy and to comply with legal and regulatory requirements, after which it will be securely deleted or anonymized. Customers retain rights to access, rectify, erase, or restrict processing where permitted by applicable law, and to object to processing for marketing purposes. All data processing is conducted in accordance with Betind’s information‑security practices and applicable data protection laws.

Suspicious Activity Reporting and Cooperation

Betind is committed to reporting any Suspicious Activity to the competent authorities in accordance with applicable laws. The company will cooperate with inquiries and preserve relevant records for the statutory retention period. Employees are trained to recognize red flags and follow established procedures for reporting and escalation.

Governance, Training, and Policy Updates

Betind maintains an AML compliance program that includes governance, internal controls, staff training, and audit procedures. This policy is reviewed periodically and updated as required to reflect changes in regulation, risk posture, or business operations. Customers will be notified of material changes as required by law.

Contact Information

Questions about this policy or requests for assistance should be directed to Betind Compliance through the designated support channels available on the Betind platform, or by emailing [email protected].